Política de Privacidad

1. El Alcance

1.1 Esta política describe los tipos de Datos Personales que la Empresa recopila sobre personas naturales, junto con la forma en que los procesa, comparte con terceros y protege, entre otros aspectos relacionados.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through additional information we hold or have access to.

1.3 "Processing" refers to any operation involving the use or collection of Personal Data, including its management, organization, and storage.

Nuestros servicios están dirigidos al público general y no están diseñados para personas menores de 18 años. No buscamos ni recopilamos conscientemente información de menores de edad, ni les permitimos utilizar nuestros servicios. Si tomamos conocimiento de dicha información, la eliminaremos a la brevedad posible.

2. Qué Datos Personales Tenemos Sobre Usted

2.1 When you access our services and channels, or visit our website, we collect Personal Data. In certain circumstances, we may also request Personal Data directly from you.

In other cases, we collect your Personal Data by analyzing how our Services and support channels are used, or by receiving your information from third-party partners.

3. Sin Obligación de Divulgar Información Personal

You are not required to provide us with any Personal Data. However, choosing not to do so may prevent you from accessing our Services or restrict your access to the website.

4. Qué Datos Personales Recopilamos

The information collected is not personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting through us to a third-party online trading platform.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base Legal y Motivos del Tratamiento de Datos Personales

Sus Datos Personales son procesados por la empresa para los fines descritos en esta sección, conforme a la base legal aplicable.

To learn more about the processing carried out to safeguard legitimate interests, contact us by email.

5.4 Below is a list of reasons and legal bases under which we may use the information you provide to us:

6. Transferencia de Datos Personales a Terceros

The Company may also share Personal Data with third-party service providers, including IP address hosting and storage providers, as well as user experience analytics platforms.

You may also ask us to share specific personal data with third-party trading platforms. In such cases, we will share the personal data you have provided to us with those platforms. Your personal data shared this way will be subject to their privacy policies. Please note that your personal data may be shared with more than one third-party trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners to support the improvement and development of the products and services it provides to customers.

6.4 Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or buyers, lenders, or other companies within the group in connection with a proposed or completed transaction — including the transfer or sale of assets belonging to the Company or any group entity — or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.

7. Cookies y Servicios de Terceros

Third-party services — such as advertising providers or analytics companies — may be used on our website. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalize the products and services most relevant to you. Cookies are also used for statistical and analytical purposes.

Algunas cookies que utilizamos son cookies de sesión. Estas se descargan temporalmente en su dispositivo y permanecen activas solo hasta que cierra su navegador. Otras cookies son persistentes y permanecen en su dispositivo durante un período definido después de cerrar el navegador. Estas cookies permiten al Sitio Web identificarlo como usuario recurrente y facilitar su regreso al sitio.

7.5 Please be aware that disabling cookies may cause some or all Website features and functionality to not work as intended.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Conservación de Datos Personales

La Empresa conservará sus Datos Personales durante el tiempo necesario para cumplir con los fines del tratamiento descritos en esta Política, o por períodos más prolongados según lo permitan las leyes, reglamentos y disposiciones aplicables.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We periodically review the Personal Data we retain to confirm it is no longer needed.

9. Transferencias Internacionales

9.1 Your personal data may be transferred to other countries, including to third countries or international organizations. The Company takes all necessary measures to protect the personal data you provide and to ensure that those who process it uphold your rights and access to effective legal remedies.

La Empresa puede proporcionar información sobre las medidas de seguridad que aplica para proteger sus Datos Personales transferidos a terceros países u organizaciones internacionales. Para solicitarla, escriba a: support@mantocapitivo.com

10. Seguridad de los Datos Personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will remain fully secure at all times. We are not liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data — including Personal Data exposed due to transmission errors, unauthorized third-party access, or any other cause beyond our reasonable control.

En algunos casos, podríamos estar obligados a compartir sus Datos Personales con terceros, como autoridades públicas, debido a obligaciones legales u otras circunstancias fuera de nuestro control. En tales situaciones, no podemos garantizar la seguridad con la que dichos terceros traten sus Datos Personales.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you send us online.

11. Hipervínculos a Sitios Web de Terceros

Our website contains links to third-party sites and applications. These are not under the Company's supervision, and we are not responsible for how those sites or applications collect or process personal data. This Policy does not apply to actions taken through third-party sites or applications.

11.2 When accessing any third-party website or application, review its privacy policy before deciding to use it. Exercise caution when sharing any Personal Data with third parties.

12. Modificaciones a Esta Política

This Policy may be updated at any time. When changes are made, the revised Policy will be posted on our website.

12.2 When we make significant changes to this Policy, we will notify you through appropriate channels and post an announcement on our website.

Unless otherwise specified, any amendments take effect upon publication of the revised Policy.

13. Sus Derechos

You have the right to request verification of the accuracy of the personal data we hold about you, to correct any errors, and to delete any personal data we no longer require. You may also restrict the scope of how your personal data is processed.

13.2 If you are an EEA resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, send an email to the address listed below.

13.3 Derechos de acceso Usted tiene derecho a verificar la exactitud de los Datos Personales que se procesan sobre usted y a acceder a ellos. La Empresa proporcionará una copia electrónica de sus Datos Personales en procesamiento y podrá cobrar una tarifa razonable por copias adicionales. Si lo solicita, los datos se pondrán a su disposición en formato electrónico. El derecho de acceso no debe entrar en conflicto con los derechos y libertades de terceros. Si una solicitud perjudica los derechos o libertades de otra persona, la Empresa podrá negarla o limitar su atención.

13.4 Derecho de rectificación La Compañía está facultada para rectificar los Datos Personales inexactos. Usted tiene derecho a solicitar la rectificación de cualquier Dato Personal incompleto o inexacto que le concierna, considerando la finalidad del tratamiento.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of personal data concerning you that is based on legitimate interests pursued by us or a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is requested, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another individual, or where a significant public interest ground exists within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the personal data you have provided to the Company in a structured format. You may also request that your personal data be transferred directly to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not override the rights or freedoms of third parties.

13.8 Derecho de oposición Usted tiene derecho a oponerse en cualquier momento al uso de sus Datos Personales cuando dicho tratamiento esté basado en intereses legítimos de la Empresa o de un tercero, incluida la elaboración de perfiles con ese fundamento. Si la Empresa acredita motivos legítimos imperiosos para continuar con el tratamiento, este solo podrá proseguir si usted no logra demostrar que sus derechos, libertades o intereses prevalecen sobre dichos motivos, o que el tratamiento es necesario para el ejercicio, establecimiento o defensa de derechos legales. En materia de marketing directo, usted tiene derecho en todo momento a oponerse al tratamiento de sus Datos Personales con dicha finalidad.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You have the right to lodge a complaint with your supervisory authority. You may do so with any supervisory authority established by a Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. EU and Member State law may limit your rights regarding your Personal Data, as set out in this section 13.

We will respond to requests made under the rights outlined in section 13 of this agreement within one month of receipt. Where necessary, this period may be extended by up to two months, depending on the complexity and volume of requests received. If an extension is required, we will notify you within one month of receiving your request and explain the reason for the delay.

Provided the request falls within the rights set out in the applicable article and does not conflict with any stated exceptions, information will be supplied free of charge. Where a request is manifestly unfounded or excessive — particularly where it is repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.

Si tenemos dudas sobre la identidad real de quien envía una solicitud, podremos pedirle que proporcione medios razonables de identificación.